Frequently Asked Questions

Investing in life insurance, critical illness or income protection coverage is that reassurance and comfort for your loved ones that you can make early on in your life.

Appropriate life insurance, critical illness or income protection cover provides you and your loved ones with a stable income source if you were to get terminally ill, unable to work or pass away. Policies range from term to family income benefit, income protection and whole-of-life coverage. The benefits may differ, but each plan allows the dependents to meet their financial obligations, including everyday expenses, mortgage/rent, education, outstanding debts, etc.

Gauge the impact of your financial contributions or obligations if you weren’t around anymore. If savings, investment, or pension don’t mitigate the outgoings, you may want to consider purchasing a life insurance policy or other suitable protection. Dealing with death or severe illness is difficult. Income loss is an added stress. Life insurance, critical illness and income protection cover protects your family from facing financial hardships during your lifetime or after your demise and reduces the pressure during such challenging times.

Our policies are provided by AIG Life Limited – the UK life insurance arm of the American International Group, Inc (AIG), a leading international organisation serving customers in more than 80 countries. AIG Life Limited work in the UK, Channel Islands, Isle of Man and Gibraltar.

AIG Life Limited provide insurance that helps people when they really need it, offering financial and practical support for individuals, families and businesses.

AIG Life Limited treat customers fairly within every aspect of our business and are committed to delivering the best service possible.

AIG Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

YES, Smart Health is included with all our policies. With Smart Health, you have unlimited access to online, telephone and video GP appointments as well as a range of health and wellbeing services. Available 24 hours a day, 365 days a year and at no additional cost, the services are also available to your partner and any children up to the age of 21.

Smart Health services are provided by Teladoc Health.

Yes, when you receive an insurance quote and purchase an insurance policy from us, you have a fourteen-day period during which you can change your mind and withdraw from the contract without any penalty however you may be charged for any time you were covered for prior to this.

Securing life insurance may be one of the most crucial decisions you’ll ever make to financially safeguard your loved ones if the worst happens. So, let 15 Minute Life Insurance help you weigh up all your options and finalise the right policy.

Once the policy is in place, you can move ahead, knowing your family now has the right protection for years to come. For a tailored solution, start a free quote. We’ll make every effort to effortlessly guide you through the process, so you gain maximum benefits.

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Get free unlimited AIG Smart Health access with every policy.

Smart Health is provided by Teladoc Health

© Copyright 2020 Greyfriars - All Rights Reserved - Privacy Policy is a trading name of Greyfriars Estate Planning Limited which is registered in Scotland no. SC636756.
Registered office, Springfield House, Laurel Hill Business Park, Stirling, FK7 9JQ.

The 15 Minute Life Insurance Service provides policies underwritten by AIG Life, which include access to Smart Health services which are provided by Teladoc Health
We want to let you know that these services are non-contractual, which means they don’t form part of your insurance contract with us. If our partnership with Teladoc Health ends, the service can be withdrawn at any time without notice. Please note the maximum cover across all AIG Instant Life Insurance policies is £600,000 if aged 17 – 45 or £350,000 if aged 46 to 55.

 Authorised and regulated by the Financial Conduct Authority. Greyfriars Estate Planning Limited is entered on the Financial Services Register under reference 912820.  A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 0234 567. If you wish to register a complaint, please write to us at the address above or email us at